Our knowledgeable concierge staff is here to attend to your every need. From a flower arrangement waiting in your room for that special occasion, to a bottle of your favourite wine or champagne – it's all about what you want – where you want it.
Stephen Vincent, our Chef Concierge, is a member of Les Clefs d'Or, which is a worldwide association of concierges. Les Clefs d'Or (The Golden Keys) has over 3,000 members in 35 countries. The association is a network of experienced, knowledgeable hotel concierges that we can call upon should you need crucial information or assistance when arriving in a new city.
Want more information, check out Stephen’s list of top things to see and do in and around Victoria.